Returns Policy for SailingCourseOnline.co.uk
At SailingCourseOnline.co.uk, we want you to be satisfied with your online learning experience. If you need to return or exchange a course, please review the information below.
Returns.
We offer a 14-day money-back guarantee on our online courses. If you are not satisfied with your purchase, contact our customer support team at hello@sailingcourseonline.co.uk within 14 days of your purchase, and we will guide you through the return process.
To be eligible for a return, your course must be unused and in the same condition as you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.
Exchanges
If you need to exchange a course for the same one, contact our customer support team at hello@sailingcourseonline.co.uk. We will guide you through the exchange process and provide instructions on returning the original item.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.
Contact Us
If you have any questions about our returns policy, please contact us at hello@sailingcourseonline.co.uk.

